Moving can be super stressful, whether you're going from Missouri City to Sugarland or making a big cross-country transition. But the key to a smooth move lies in the moving company you choose. Trustworthy, reliable movers can significantly ease your burden and give you peace of mind, while unprofessional movers can turn your move into a nightmare.
To make sure you're working with movers you can rely on, it's essential to grill them with some important questions before you commit. Here are ten questions that will help you get to know your movers and decide if they're a good fit:
Are you licensed?
You should always start by asking about their professional licensure. Reputable interstate moving companies should have a license from the U.S. Department of Transportation, and for same-state moves, they should have a state license. Being sure they're licensed means they meet the government's standards.
What liability coverage do you offer?
Trusting your movers to transport your stuff safely is a must, and you need to know what kind of reimbursement options are available if something goes wrong. Licensed movers are required to offer liability coverage, and you should be presented with at least two options.
Is your company a carrier or a broker?
Some moving companies function as carriers, using their own staff, while others are brokers that outsource to other partnered companies. Brokers might be cheaper, but working with a carrier is often a simpler process. You get to choose which system suits your needs better.
What specific services do you offer?
Different moving companies have different menus of services. Some might only move furniture and pre-packed boxes, while others handle everything, from packing to furniture assembly. Full-service movers cost more but make the process a breeze. Make sure you're on the same page regarding the services they provide.
What won’t you move?
Some companies have restrictions on moving certain items, like priceless heirlooms, plants, weapons, or hazardous materials. Asking about restricted items ahead of time lets you plan how to handle those belongings.
Are your estimates binding?
All moving companies can offer you an estimate, but it's crucial to understand what that estimate means. Some are rough estimates that change throughout the move, while others are binding or not-to-exceed estimates. Knowing this will help avoid any billing surprises.
How do you calculate your pricing?
Pricing varies among moving companies. It's often based on shipment weight, distance, and labor hours. Rates may change depending on the season and whether it's a weekend or weekday move. Be sure to ask about any hidden or extra fees.
Do you guarantee delivery dates?
Some movers guarantee a specific delivery date, while others give you a window. While a flexible delivery date might save you money, it can be stressful. It's better to have a guaranteed delivery date for better planning.
Can you offer a list of references?
Reliable moving companies should have references on hand. If they can't provide references or reviews on their website, it's a red flag. Reach out to references to confirm their experience.
What is your cancellation policy?
Plans can change, so knowing the cancellation policy is important. Some movers ask for non-refundable deposits, and you might not get it all back if you cancel. Make sure you understand the terms.
Moving is a significant expense and a big deal, so don't hesitate to ask lots of questions to ensure you're on the same page with your movers before the big day. This way, you'll know exactly what to expect.
And Congratulations on your Post Oak Pointe Home and Welcome to the Neighborhood.